FAQ section with Categories and Dynamic search

FAQ section with Categories and Dynamic search

FAQ section with Categories and Dynamic search

Regular price $25.00

Custom Shopify FAQ section that organizes questions into categories with icons. Includes interactive search, displays answers in an accordion, and improves SEO with custom schema-markup.
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No coding knowledge required
Compatible with any Shopify theme
Unlimited uses
Optimized for fast Page loading
Description
Section settings
Examples

FAQ section is a customizable Shopify store component designed to implement a frequently asked questions section.

Its main purpose is to provide a structured and user-friendly interface for users looking for information about products, services or store policies.

Key functionalities:

  • Content categorization: The section supports grouping questions by categories. For navigation between categories, a sidebar is provided that displays available topics, optionally with corresponding icons.
  • Interactive Search: A search function has been implemented that allows users to filter the list of questions by keywords. The search is performed dynamically, updating the displayed questions as you type. A message is provided for cases when no matches are found.
  • Accordion Interface: Questions and answers are displayed in an accordion format. Answers are hidden by default and are revealed when the user interacts with the corresponding question. Questions can also have custom icons.

Content and Structure

  • Title and Description: You can set a main heading for the entire section and add introductory text or description below it.
  • Questions and Answers: Easily add an unlimited number of Q&A pairs. Richtext formatting is supported for answers, allowing you to use lists, links, highlighting, etc.
  • Categorization: Organize your FAQ into categories for easy navigation. Just specify the category name when adding a question.
  • Icons: Enhance the visual experience by adding icons to questions and categories. Choose from a large list of preset icons or insert your own SVG code for a unique design.
  • Default answers: You can choose which answers should be revealed immediately when the page loads.

Functionality

  • Search: You can turn on or off the search bar, which allows visitors to quickly filter questions.

Appearance and Styling

  • General colors: Customize the section's main background color, title color, and description color.
  • FAQ eElement style: Control the background and text color for questions in their normal state, as well as on hover or when the answer is revealed.
  • Category style: Set background and text colors for category items in the sidebar (normal, hover, and active category).
  • Search style: Customize the background and text colors for the search field, including how it appears when you focus on it.
  • Borders and rounding: Set a single color for the borders of elements and adjust the corner radius for a softer look.

Typography

  • Font sizes: Get full control over text sizes - separately for section title, description, category names, questions and answers.

Dimensions and Indents

  • Section width: Determine the maximum width the section will occupy on the page.
  • Internal and external margins: Fine-tune the top, bottom, left, and right padding both inside (padding) and outside (margin) sections for a perfect fit on the page.

FAQ with Categories and Dynamic Search

Answers to some important questions. If you did not find the answer, you can contact us from the contact page.

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Simple FAQ section

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How long will delivery take? ╲╱

Delivery usually takes 3-5 business days, and up to 10 days to remote regions. After placing your order, you will receive a 📦 tracking number, with which you can track the location of your parcel in real time.

Is it possible to choose an exact delivery time? ╲╱

You cannot choose the exact delivery time, but 📞 the courier will contact you in advance to clarify a convenient time period. If you have special wishes regarding the date, indicate them in the comments when placing your order - we will try to take them into account.

What payment methods are available? ╲╱

You can pay for your order 💳 by credit card (Visa, MasterCard), Apple Pay, Google Pay or choose payment upon receipt. All payments are processed through 🔒secure payment systems to ensure the safety of your data.

Is it possible to pay for the order upon receipt? ╲╱

Yes, when placing your order you can choose 💰 to pay in cash or by card upon receipt. However, this option is not available in all regions, and in some cases an additional fee may be charged.

How to arrange a return if the product does not fit? ╲╱

You can return the product within 🔄 14 days of receipt if it has not been used. It is important that the product is in its 🛍 original packaging and is undamaged. To arrange a return, simply contact our support and we will arrange everything.

What should I do if I received a defective product? ╲╱

If the product turned out to be ⚠️ defective, don't worry! Take a 📸 photo of the defect and send it to us via the feedback form. We will consider the situation as a matter of priority and offer a replacement or refund.

How to choose the right size? ╲╱

Each product card has a 📏 size chart that will help you choose the best option. If you have any questions, our managers are ready to help you in the chat.

How to care for the product? ╲╱

Please pay attention to the 🏷 care label that comes with each item. We generally recommend 🫧 delicate washing at 30°C and ironing at low temperature to maintain the quality of the item.

FAQ

If you have not found answers to your questions, ask us personally.

After purchasing the section, will you install it in my store?

Yes! When placing an order, you need to enter the address of your store. After purchasing the section, our specialist will send you a request for access to the store admin panel. As soon as you provide access, we will add the purchased section within 24 hours.

By default, the section will be added to the copy of your store's published theme that we created. This way, you can customize the section before publishing it. If you would like to add the purchased section to another store theme, please let us know in the order comment .

On which pages can I use Custom sections?

If your store theme supportsOnline Store 2.0 features, you will be able to use the Custom Section on any page of your online store.

Otherwise, you will be able to freely add and remove Custom Sections only on the Main Page. If, at the same time, you need to add a Custom Section to other pages of your store, write about it in the comment to the order, we will add the section to the code of your theme on the necessary pages.

If I don't like the section, can I get my money back?

Yes, of course! If you decide to stop using the Custom Shopify Section within the first three days, we will refund your purchase price.

What to do if the Shopify section stops working?

We provide a lifetime guarantee for the operation of our sections. You can contact us at any time with a request to correct errors in the operation of the section.

Can you customize the Custom Section for me?

Yes! We carry out additional customization of sections for individual requests.

We carry out minor modifications free of charge, and we will tell you the cost of larger ones after a preliminary assessment of the work. on their implementation.

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